Money-back guarantee available within five business day upon receiving your item.

If you are not completely satisfied, call our toll free number 1-718 209 8051 and speak to our Customer Service Department where your order will be resolved quickly & professionally. It is the responsibility of the buyer to return item (ship.chrg.+ insur) so we may properly inspect and insure a timely replacement or refund.

Damaged Merchandise
In the event that your item is received damaged, please notify our Customer Service Department immediately so that we can begin a quick & efficient return/replacement process. You will be asked to hold onto all packaging materials for 10 days. A claim will be filed - and item will be replaced immediately upon acceptance of claim.

Out-of-Stock Items
In the event that an item is out-of-stock, you will be quickly notified with expected date of delivery. If you choose to wait, you will receive emails updating you on your order, or a full refund will be issued.